top of page

Customer Assistance

  • European Delivery - Priority

    0 kg - 0.5 kg.....CHF15.00

    0.5 kg - 1 kg.....CHF20.00

    1 kg - 2 kg........CHF35.00

    2 kg...................CHF45.00

       2 kg - 5kg.........CHF50.00

       6 kg - 10kg.......CHF60.00

      10 kg and up.....CHF70.00

Priority:
4-8 Business Days 
Delivery

(With Package Tracking)

Economy:
15-20 Business Days

(No Package Tracking)

SHIPPING COSTS

European Delivery - Economy

      0 kg - 0.5 kg.....CHF10.00

       0.5 kg - 1 kg.....CHF15.00

       1 kg - 2 kg........CHF25.00

       2 kg...................CHF37.00

       2 kg - 5kg.........CHF45.00

       6 kg - 10kg.......CHF50.00

      10 kg and up.....CHF55.00

Tracking

TRACKING YOUR ORDER

While you await the arrival of your purchased goods, you can check the status of the package sent. The konig-geneva.com site is working together with Swiss Post.

This service is only available to customers who have chose priority shipping.

How to track your order:
Once a payment is verified, we will send you an email (within 24 hours) confirming we have sent out your order.

This email comes with a tracking code, also known as a consignment number.

Enter the given number into the red box and click Start.

DHL Express website : 

bottom of page